This paper examines the role of cultural barriers in shaping the perception of exclusion among Greek employees and port workers at COSCO's operations in Piraeus. By adopting a grounded theory approach and utilizing qualitative methods such as in-depth interviews and participant observation, the study explores how cultural differences and communication challenges contribute to misunderstandings and tensions in the workplace.
The findings suggest that these cultural barriers are not merely superficial but deeply embedded in the daily interactions and organizational dynamics at COSCO Piraeus. They manifest in various ways, including differing work ethics, communication styles, and expectations between Greek employees and their Chinese counterparts. These barriers not only hinder effective collaboration but also foster a sense of alienation and exclusion among Greek workers, impacting their job satisfaction and overall workplace cohesion.
The paper argues that these tensions have broader implications for work relations, organizational performance, and the integration of diverse cultural practices within work places. It highlights the need for culturally sensitive management practices and policies that address these challenges, fostering mutual understanding and inclusivity in the workplace. By shedding light on the lived experiences of Greek employees at COSCO Piraeus, this study contributes to the broader discourse on intercultural relations, workplace diversity, and the socio-cultural dimensions of globalization.