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Risk-Based Regulation in Social Care: A Strategic Framework for Effective Regulation

Regulation
Social Policy
Welfare State
Tal Lento
Myers-JDC-Brookdale Institute
Tal Lento
Myers-JDC-Brookdale Institute
Hilla Dolev
Hebrew University of Jerusalem

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Abstract

The core principle of risk-based regulation is recognizing that regulators cannot, and should not, attempt to mitigate every possible hazard. Instead of striving to eliminate all potential risks, regulatory efforts focus on managing the most significant threats to achieving regulatory objectives, as identified through prior assessments. This approach is particularly relevant in social care regulation, where agencies must balance oversight needs with limited resources while addressing complex risks associated with vulnerable populations. Through document analysis of regulatory frameworks and policies, supplemented by interviews with regulatory officials, we examine the approaches of social care regulatory agencies including the CQC (England), ACQSC (Australia), and HIQA (Ireland). Based on this analysis, we propose an analytical framework that illustrates how risk management is embedded within key regulatory tasks of rule-making, monitoring, and enforcement. The framework consists four stages: (1) Defining objectives – identifying populations to protect, mapping risks, and categorizing services by risk level; (2) Setting standards – prioritizing standards based on risk levels and determining the regulatory agency's risk appetite; (3) Monitoring compliance – establishing inspection criteria based on risk levels and developing real-time information collection mechanisms; (4) Enforcement – defining regulatory responses based on deficiency severity and compliance efforts. This analytical framework provides regulatory agencies with a structured approach to implementing risk-based regulation in social care settings, while highlighting areas where further research is needed to validate and refine risk-based approaches.