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In person icon The Political Effects of Performance Indicators

Governance
Policy Analysis
Public Administration
P373
Catherine Fallon
Université de Liège
Frédéric Claisse
Université de Liège

In person icon Building: Adam Smith, Floor: 9, Room: 915

Saturday 09:00 - 10:40 BST (06/09/2014)

Abstract

Public policy evaluation is generally associated to a dual logic, contributing at the same time to the efficiency as well as to the legitimation of public actions. This approach frequently appeals to performance indicators (PI) without questioning their constructed and contextual dimension and the reduction of the social complexity they induce. Public policy reforms often incorporate New Public Management (NPM) principles such as quality-oriented approaches and performance measurement, advocating a desire of transparency and increasing efficiency. On the other side, deliberative procedures associating citizens to policy makers proliferate, claiming also an increase in efficiency of public policy and its social acceptability. Many scholars criticize the built in normativity of quantitative information, questioning its pretention to objectivity, scientificity as well as its apparent neutrality. Beyond the criticism of “governing by numbers” the hypothesis is to test the emergence of new families of context rich operational indicators, supporting local participation. The central question is the following one : is it possible to reconcile both theoretically anf practically the management approach in public policy with participatory developments ? What is the heuristics of the analysis of emerging local patterns of professional engagement in policy evaluation ? How can stakeholders be involved in the definitions of measures, contribution to the framing of the convention of what is locally important and what is not ? Is it possible to integrate participatory processes in the definition of the numbers supporting policy action ?

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